Category: Troubleshoot

Mapping network printer to LTP1

How to solve access denied error when trying to map network printer to LPT1

Copying files when the DVD or CD is scratched

When the media is filled with bad sectors, then one can still try to recover the good bits.

Creating a bootable USB stick

How to make a DOS bootdisk on a USB pen drive.

No boot device found or available

Computer cannot start if no proper boot device exists, or if the active boot device fails.

Open Command Prompt during the install phase

It is possible to open a command prompt during the GUI part of the Windows install.

Graweg NetApi32.dll Exploit

Description of the Graweg worm and how to protect against its SMB attacks.

Repair the builtin disk defragmenter

The disk defragmenter will fail to load if it not registered properly, or if the services it depends on are disabled.

Restore boot manager when NTLDR is missing

Windows NT will fail to boot if it cannot find the files used to load the boot manager.

Recover deleted NTFS/FAT32 partition

When deleting a partition then only the boot sector is modified, so by restoring the boot sector, then one will restore the partition.

Enable Driver Verifier to troubleshoot faulty driver

Driver Verifier can be used to stress device drivers and can detect if the drivers performs illegal operations.

Configure MSN Messenger

MSN Messenger is an application by Microsoft that allows one to chat with friends and family.

Reinstall printer drivers in Windows NT

Changing printer drivers in Windows NT can cause problems, and can require that the old drivers are remove manually first.

Recover Windows installation by repair or reinstall

Different solutions for recovering a broken Windows installation.

Using Last Known Good Configuration

The Last Known Good Configuration makes it possible to rollback to the previous good state of the system registry hive.

Using Recovery Console to restore registry files

The Recovery Console allows one to restore the registry as part of system recovery.

Sasser Worm Local Security Authority (LSA) exploit

Description of the Sasser worm and how to protect against its SMB attacks.

Uninstall or reinstall NetMeeting in Windows NT

NetMeeting is an inter-message (IM) application by Microsoft which can create a virtual conference room for several users to chat and exchange documents.

Program startup order in Windows NT

Description of where and in what order programs are loaded at startup.

Using the registry editor to change the service state

How to use the registry editor to configure the state of the Windows services.

Description of Windows service wrappers

Description of how Windows services are hosted within the same process.

Fix blue screen of death with INACCESSIBLE_BOOT_DEVICE

Description of the different situations where Windows NT can fail to boot because it no longer can find the boot device.

Blaster Worm Remote Procedure Call (RPC) exploit

Description of the Blaster worm and how to protect the operating system from its RPC attacks.

Using the services snapip to change the service state

How to use the services snapin to configure the state of the Windows services.

Rebuild icon cache to fix incorrectly displayed icons

The icon cache can become corrupted and lead to icons being garbled.

Manually remove programs from the Add/Remove list

How to manually uninstall an application and remove it from the Add/Remove list.

Include 3rd party controller drivers in the recovery console

Modify the Recovery Console installation so it will load 3rd party drivers for your disk controller.

Load registry hive for offline registry editing

The registry editor is capable of editing an offline registry hive.

Convert FAT16 and FAT32 partition to NTFS

Description of the different issues that can arise when converting from FAT16 and FAT32 partitions to NTFS.

Uninstall ghost devices or services using the Device Manager

Description of ghost devices and how they can be removed in safemode.

Checkpoints for fixing a bad or corrupt BIOS flash

Description of different alternative ways for recovering from a bad BIOS flash.

Checkpoints for fixing no BIOS POST

Steps for fixing a computer which cannot perform BIOS POST.

Checkpoints for fixing hardware conflicts

Steps for finding what hardware devices that is causing problems.

Configure and troubleshoot Background Intelligent Transfer Service

Control how much of the bandwidth the Background Intelligent Transfer Service (BITS) is allowed to use.

Configure the behavior of the Automatic Updates service

Control how and when Automatic Updates (AU) should contact the Windows Update services.

Configure Windows NT boot manager for dual-boot

Dual booting several versions of Windows can be useful if running software which is locked to certain version of Windows.

Control disk check at boot after incorrect shutdown

Windows NT will perform a chkdsk at boot time after an improper shutdown.

Using Recovery Console in Windows 2000 / XP

Recovery Console can be useful when performing system recovery.

Fix a non-working Windows Update

Possible steps for repairing Windows Update

Using the System File Checker in Windows 2000 / XP

System File Checker is able to verify that system files are intact.

Using Windows File Protection in Windows 2000 / XP

Windows File Protection is able to keep the system files intact when overwritten.

Changing hardware abstraction layer in Windows 2000 / XP

Windows NT hardware abstraction layer can be changed if the motherboard doesn't support the one chosen by default.

Disable Page Size Extension for AMD Athlon XP

Configure the Page Size Extension feature of the processor which is used to for activate large pages support.

Unplug hardware if Windows fails to install properly

Troubleshooting what is causing Windows not to install properly.

Bypass the loading of programs at Windows startup

Holding down the SHIFT key during Windows startup will stop applications from loading.

Configure and troubleshoot Windows Management Instrumentation

Description of how to repair the Windows Management Instrumentation (WMI) repository.

Configure and troubleshoot Secondary Logon service

How to use the Secondary Logon service to start an application with different user credentials.

Configure and troubleshoot Distributed Transaction Coordinator

How to reset the transaction log for the Distributed Transaction Coordinator (MSDTC) and reinstall MSDTC.

Configure and troubleshoot COM+ Event System service

How to repair a broken COM+ catalog and reinstall COM+ services.

Configure and troubleshoot Print Spooler service

How to configure the priority and logging level of the Printer Spooler service.

Configure timeout for application termination

Change when an application is considered as deadlocked and should be terminated.

Boot.ini switches used by the Boot Manager

Boot.ini is used by the Boot Manager to determine the installed operating systems and what startup settings to use.

Change the source path for the install files in Windows NT

Configure the path to the location of the install files whether on CD-ROM or HDD.