Configuration of the remote assistance
Microsoft has created the following articles for Windows XP:
- MS KB300546 Overview of Remote Assistance
- MS KB300692 Description of the Remote Assistance Connection Process
- MS KB301527 HOW TO: Configure a Computer to Receive Remote Assistance Offers
- MS KB305608 HOW TO: Enable Remote Assistance
- MS KB305898 Terminal Services Settings That Affect Remote Assistance
- MS KB306496 HOW TO: Configure or Disable Solicited Remote Assistance in Windows XP
- MS KB306556 HOW TO: Obtain Remote Assistance Using Windows Messenger in Windows XP
- MS KB306791 HOW TO: Provide Remote Assistance in Response to an E-mail Invitation
- MS KB306757 HOW TO: Obtain Remote Assistance by Sending an E-mail Message in Windows XP
- MS KB306800 HOW TO: Provide Remote Assistance In Response to Windows Messenger Invitation
- MS KB884910 HOW TO: Offer remote assistance to a user with Windows XP SP2
To launch Remote Assistance from a command line:
%SystemRoot%\System32\rcimlby.exe -LaunchRA
To launch Remote Assistance from a command line in Windows Vista:
%windir%\system32\msra.exe /?