- Re-Install the Help and Support service:
- Right this file and in the context menu select "Install" (Remember to enable hidden files and folders):
%windir%\inf\pchealth.inf
- Right this file and in the context menu select "Install" (Remember to enable hidden files and folders):
- Re-initialize the Help and Support data storage:
- Press CTRL+SHIFT+ESC to start the Task Manager (TaskMgr.exe)
- Select the Process-tab and stop the following processes (If they exist):
helpsvc.exe
helphost.exe
helpctr.exe
- Open a command prompt (Press Start-button, Run... and open cmd) and perform the following commands:
- net stop helpsvc
- rmdir %windir%\pchealth\helpctr\packagestore /s /q
- rmdir %windir%\pchealth\helpctr\installedskus /s /q
- start /w %windir%\pchealth\helpctr\binaries\helpsvc /svchost netsvcs /regserver /install
- start /w %windir%\pchealth\helpctr\binaries\helpsvc /register
- Re-Install Internet Explorer in Windows XP
- Delete the HTML Help database file (HH.DAT). More Info MS KB192915
Configure and troubleshoot Help and Support Service
If having problems with the Help and Support service, then one can try repair it:
Updated: 1 June 2007
After a whole night and many different sites claiming they could get my Help & support working again, this one actually worked! Thanks very much.
After weeks and many different sites claiming they could get my Help & support working again, this one actually worked! Thanks very much.
Thank you , thank you.... After searching for days , for a cure to this problem with the Help and Support Service not responding, this worked great.... =)
Many thanks,
spent a long time trying many fixes, sometimes having to restore the registry. This worked great!!.
Only thing I had to do is change %win% to windows.
Thanks very much.
he only solution that worked. Thanx
AWESOME. I tried a visual basic script and a batch file to re-register dlls, but this was the only solution that worked. If only Microsoft could make patches to resolve such common problems, but they never do.